Understanding Real Estate Agency
When selling a house by owner, you may be positive that you will have nothing to do with a real estate salesperson during the process. This page may still be worth reading and understanding.....let's say, "just in case." OK?
While writing Sell My House FSBO, it is my desire, to eventually cover every possible topic and situation, that you might run across selling for sale by owner.
Therefore, this page is all about real estate agencies, whom represents whom and why you should care.
The Situation
You have been on the market selling a house by owner for 2 weeks when suddenly there is a real estate salesperson at your door.
They tell you they have a couple that looked at your property last Saturday during your open house.
The couple had been working with her and came to her, so she could show them the property a second time and probably put in an offer.
Now you have some choices to make, right? You could:
What is a flat fee you ask? For information please go to Realtor Fees
Real Estate Agency Explained
Note: Before you proceed, the state, province, territory, or country you live in, may have different laws and by-laws concerning this subject. Unless you are certain of your own agent relationships in your particular area, I strongly advise you to seek out that information.
It's very easy and should be as simple as one phone call. You want to know the answer to the following question.
Q. Who does your company represent in a real estate transaction of real property. Is it the seller, the buyer, either party depending on who they represent in the transaction or is it neither?
If the answer is always the Seller, then where you live is still under the older system of "Seller Agency" from Common Law practices. This is becoming less and less common as it places buyers in an unfair disadvantage, if the Realtor follows his or her fiduciary duties in representing their client.
If the answer is always the Buyer, then that particular office only owes all their legal duties to a buyer and never a Seller.
If the answer is, it depends and can be either the Seller or the Purchaser, then the agents will owe their fiduciary duties to the Seller when they list a property and to the Buyer when they are selling a property.
If the answer is Transaction Brokerage, the agents do not represent either party. They are to treat both parties fairly and follow a code of ethics. In other words, they facilitate the transaction without legal obligation to either party.
Note: It is my humble opinion, that the whole real estate industry will drift to a Transaction Brokerage. Agents will market properties and facilitate transactions between willing sellers and buyers.
Why? The waters get far to muddy and scary in any other type of brokerage. Again, this is only my humble opinion and time will prove me right or wrong. :)
The following assumes the real estate salespeople represent either the buyer or the seller.
So Far, So Good
Yes, you with your hand up in the back. :)
Where all this gets really messy, is when a Realtor enters into what is called "Dual Agency". Some jurisdictions have already made this practice illegal. I never practiced dual agency when I was a Realtor because I believed it to be wrong right from the start.
Dual agency is when a Realtor or, (and this is important), someone from the same agency sells a house to a buyer that is listed with that Realtor or, that same agency.
An Example Please
I'll give you four for the price of one, OK? :)
A) Bob from LMNOP Realty 123 First Street list a house on the MLS system and then sells that house to a buyer. = Dual Agency
B) Bob from LMNOP Realty 123 First Street list a house on the MLS system and Sally from LMNOP Realty 123 First Street sells the house to her buyer. = Dual Agency.
C) Bob from LMNOP Realty 123 First Street list a house on the MLS system and Linda from LMNOP Realty 456 Tenth Street sells the house to her buyer. = Dual Agency.
D) Bob from LMNOP Realty 123 First Street list a house on the MLS system and Sally from QRST Realty 789 Fourth Street sells the house to her buyer. = NOT Dual Agency.
In fairness, each example in the descending order above, can be viewed as less and less potentially damaging to the parties involved.
In other words, if Bob "double ends" and represents both the seller and the buyer in a transaction, that is much more likely to cause a problem than Bob listing a property that is sold by an agent from another branch of his office.
If you think it doesn't matter, let me ask you this. If you were getting a nasty divorce, would you want use the same divorce lawyer as your spouse? I didn't think so.
This is why whether selling a house by owner, or through a Realtor, you should always have your personal representation.
Who Cares?
I should really say, who should care
You should care just in case when selling a house by owner you get involved buying, or selling, through a real estate salesperson.
In a perfect real estate professional world, the agent should only represent the party that they legally represent. A professional salesperson should also disclose to any party that they have contact with in a given transaction, a clear understanding whom they represent.
As an example, say Bob has listed a house at 123 Elm Avenue. Bob is in a contractual agreement with the seller and therefore, all of Bob's fiduary duties lie with that seller.
Bob should not disclose any information, that would put his client at a disadvantage, to any other party, without the express written agreement by the seller.
A verbal agreement should be OK, except the seller could deny they gave permission later, so I would opt for the written agreement.
Again, Bob is legally required to disclose information such as serious defects etc.
Unfortunately, it has been my experience that we don't live in a perfect world and therefore as a seller, or a buyer, may I suggest the following:
Note: When selling a house by owner, never disclose any information to a Realtor that you would not disclose directly to the other party, if they were standing right in front of you.
The exceptions are information you may be required legally to disclose, such as defects.
For those Realtors that do play by the rules of disclosure, congratulations and keep up the good work.
You Represent Yourself
When selling a house by owner, you represent yourself. If a real estate salesperson brings you an offer, you still are representing yourself and they are representing the buyer.
So, making a statement to a real estate salesperson when selling a house by owner like; "We are asking $275,000.00 but we are willing to take $260,000.00 if push comes to shove", means that they not only have every right, but are legally duty bound to tell their buyer that information.
Guess what? You may just gave away $15,000.00 when selling for no good reason! Not only that, but you will probably pay a selling commission on top of everything else!
In a nutshell:
If the Realtor doesn't know what you are talking about, and you are selling a house by owner, have your real estate lawyer draw up the paperwork.
For More Information about Using Realtors
For Sale by Owner Realtor Types
How to Find a Realtor that will Represent You
Go Full MLS While Still For Sale by Owner
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by Douglas Cameron